Cisco Blogs / Gilles Leyrat
Gilles Leyrat
Senior Vice President
Customer and Partner Services
Gilles Leyrat is Senior Vice President of Cisco’s Customer and Partner Services, an organization responsible for operational engagement with Cisco's Channel Partners and Customers. Since joining Cisco in 2011, he has overseen a major transformation of operations in his organization that supports Cisco’s evolving business models.
As Cisco transitions to a software and recurring revenue model, Leyrat plays an integral role in optimizing the company’s overall operations and providing simplified and standardized business services, including licensing and entitlement management.
Under his leadership, the Customer and Partner Services organization has dramatically increased the quality of data available to both the customer and Cisco’s Sales, improving the customer experience and accelerating Cisco’s revenue growth.
Leyrat holds a Doctorate in Ocean Engineering from Florida Atlantic University as well as several advanced degrees in Applied Mechanical and Materials Engineering.
Articles
MCE: Enabling Customer Success in an Increasingly Connected World
Organizations need to be agile, flexible, and visionary. Now with My Cisco Entitlements (MCE), you have a platform that can help you achieve this.
I am proud to share Cisco’s official introduction of My Cisco Entitlements (MCE) for our customers and partners. MCE is a comprehensive lifecycle managem…
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